FAQ

I have frachise-related inquiries and I want to know the franchise procedure

Apply and enquire via our website and 1:1 Inquiries -> a manger will be assigned and will contact the customer -> Q&A and conclusion of franchise contract -> initiate payment service

How much is the franchise cost and the comission?

It varies among franchise stores. We offer a detailed answer during consultation.

How do I check my payment details?

We provide a real-time notification service.
It can be found on the store web page .

I want to know the settlement period.

It will be deposited into your franchise subscription account, excluding commissions, between 10 a.m. and 12 a.m. the following day.

How is the RMB(renminbi) exchange rate applied?

We apply the official exchange rate that is fixed on WeChat Pay.

How do I get a refund?

You can request a refund via the store’s web page. Cancellation cannot be made after the refund request. Make sure to check again.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.